hoki 138 Privacy Policy
This page describes what we collect when you use hoki 138 and how we keep that data protected. We operate across supported jurisdictions and handle your information according to applicable data-protection law. Our commitment is to be transparent about what we do with your account details, payment records, and activity logs.
We collect personal data only to operate your account, process deposits and withdrawals, verify your identity, and comply with local regulations. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, but we apply consistent security standards across all regions where we operate.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not operate in jurisdictions where online wagering is prohibited.
What We Collect on hoki 138
We collect your email address, full name, date of birth, and identity document number when you open an account. We also collect your phone number and residential address for verification purposes. During account setup, we ask for your preferred payment method — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account (mobile banking, local payment, online payment, e-wallet).
We record every deposit, withdrawal, and transaction on hoki 138. We log your login times, device type, IP address, and browser information. We track which games you play — whether football markets during Liga 1 or Piala AFF, live-dealer tables like blackjack and Dragon Tiger, slots, or esports markets such as Mobile Legends and Free Fire. We do not store your payment card details; our payment processors handle that separately.
How We Use Your Data
We use your email and phone to send account notifications, deposit confirmations, and withdrawal status updates. We use your identity documents to comply with anti-money-laundering (AML) and know-your-customer (KYC) rules in your jurisdiction. We analyze your activity to detect fraud and unusual patterns — for example, multiple rapid withdrawals or logins from different countries in a short time.
We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks online payment, e-wallet, mobile banking, local payment) only to complete your transactions. We may share anonymized data with our game providers to improve game performance and fairness. We do not share your personal data with marketing companies or data brokers.
We keep your transaction history for at least five years to comply with financial regulations. We retain your identity documents for the duration of your account and for two years after closure. If you request account deletion, we anonymize your personal data but keep transaction records for regulatory compliance.
Cookies and Tracking
We use cookies to keep you logged in and to remember your language and timezone preferences. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use cookies to track you across other websites.
We use analytics tools to measure page load times, error rates, and user flow. We do not use third-party analytics that track you across the internet. You can disable cookies in your browser settings, but some hoki 138 features may not work correctly.
Your Rights
You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information or delete your account. You can withdraw consent for marketing emails at any time. To exercise these rights, contact our support team with your account email and a copy of your identity document.
If you believe we have mishandled your data, you may file a complaint with your local data-protection authority. We will cooperate with any official investigation.
Contact and Updates
If you have questions about this privacy policy or how we handle your data on hoki 138, contact our support team. We review this policy annually and update it if our practices change. We will notify you by email if we make material changes — for example, if we begin sharing data with new third parties or if we change how long we retain your information.
This policy applies to all users of hoki 138, regardless of location. If you access hoki 138 from Jakarta, Surabaya, Bandung, or Medan, the same protections apply. We comply with the data-protection laws of each jurisdiction where we operate.
We last updated this policy in 2024. We will continue to update it as regulations evolve and as our service expands to new payment methods and game categories.